Privacy Policy

BASIC INFORMATION ON DATA PROTECTION

Who are we? We are Canarias cultural, Escuela Internacional de Español S.L.U, and we process your data as the Data Controller. This means we take responsibility for how your personal data is used and protected.

What do we use your data for? We use the data you have provided to us online or through any other means.

Why do we have it? We are legitimized to process your data for different reasons. When you fill out a form or send an email raising a query or suggestion, we have a legitimate interest in addressing it.

Who do we share your data with? We will only share the data with collaborating companies to attend to the requests received and provide our services or products, banking entities, and organizations required by law. Under no circumstances do we sell your data to third parties.

What are your rights? You have the right to access, rectify, or delete your personal data. You also have the right to object to us using data you have previously authorized us to use, to data portability, and to not be subject to automated individualized decisions.

In the processing of your personal data, we apply the following principles to guarantee the highest protection for you:

• Principle of lawfulness, fairness, and transparency: When processing requires consent, it will always be requested in advance in a specific and informed manner.
• Principle of data minimization: We will only request data strictly necessary in relation to the purposes for which we require it. The absolute minimum possible.
• Principle of storage limitation: Data will be kept for no longer than necessary for the purposes of processing. Depending on the purpose, we will inform you of the corresponding retention period. In the case of subscriptions, we will periodically review our lists and delete those records that have been inactive for a considerable time.
• Principle of integrity and confidentiality: Your data will be processed in such a way as to ensure adequate security of personal data and guarantee confidentiality. You should know that we take all necessary precautions to prevent unauthorized access or misuse of our users’ data by third parties.

 

In this privacy policy, you will find more detailed information about the use we make of the personal data of our customers, suppliers, and users, and in general of all people who maintain contact with us, regardless of the means they have used to communicate (online form, by phone, or by email, in person).

We like to be transparent about what we do with your personal data, so that you understand the implications of the uses we carry out, or the rights you have in relation to your data. For this reason, we keep our Privacy Policy, Legal Notice, and Cookie Policy updated, information that you can consult on this very webpage.

In case you have any doubts or want to obtain more information about the privacy policy, you can continue reading the document.

1. WHO IS THE DATA CONTROLLER OF YOUR DATA?

The data controller of your data is Canarias cultural, Escuela Internacional de Español S.L.U:

Identity	Canarias cultural, Escuela Internacional de Español S.L.U – B38622825
Address	Av. de Buenos Aires, 54, 38003 Santa Cruz de Tenerife
Phone	922253912
Email:	info@canariascultural.es

Canarias cultural, Escuela Internacional de Español S.L.U informs the user that the data you provide us through browsing our website, the different data collection forms, or when sending emails, will be processed by Canarias cultural, Escuela Internacional de Español S.L.U, and that such processing is included in the Register of Processing Activities managed by Canarias cultural, Escuela Internacional de Español S.L.U in accordance with the provisions of the GDPR.

2. WHAT ARE YOUR PERSONAL DATA USED FOR?

At https://www.canariascultural.es/ , we process data both from users of our website and from third parties who maintain relations with us. In order to make it easier for you to understand how we process your data, we have differentiated the purpose for which we use the data, the types of data, and the basis of legitimation depending on the category of people whose data we process. Below, we classify the people whose data we process based on the type of relationship they have with Canarias cultural, Escuela Internacional de Español S.L.U.

• WEB USERS

What data do we collect from our website users?

a) Data of users who fill out any of the available forms: The personal data that Canarias cultural, Escuela Internacional de Español S.L.U requests include:

• Identifying data: name and surname, phone number, postal and electronic address.
• Data relating to the request.

b) Data of users browsing our website: Data provided by cookies and by Google Analytics.

For what purposes will we process your personal data?

When the user accepts our privacy policy, they authorize us to use the personal data provided for the following processing activities:

• To send you information and provide the service requested through the various forms available on our website.

 

How do we obtain your data?

We obtain your data through:

• The form filled out by the web user for the purpose stated therein. The form is subject to the acceptance of this privacy policy by ticking the indicated box.

 

What is the legitimation for processing your data?

The express consent of the user (Article 6.1.a GDPR) manifested by filling out the different forms; checking the box is what legitimizes the processing by Canarias cultural, Escuela Internacional de Español S.L.U. The user can revoke the consent given at any time, although if they revoke the consent, this does not affect the data processing carried out prior to its revocation.

The legitimate interest for statistical analysis and improvement of the browsing experience.

The execution of a contract or the adoption of pre-contractual measures when the client makes a request through the different forms available to the user on our website or requests information about the services provided by Canarias cultural, Escuela Internacional de Español S.L.U.

3. HOW LONG DO WE KEEP YOUR DATA?

• WEB USERS

Data processed based on the web user’s consent will be kept as long as they are relevant for the purpose for which they were collected and the consent is not revoked.

For data processed based on legitimate interest, the retention time will be linked to what motivated the collection of the data, always ensuring adequate guarantees and respect for the rights and freedoms of the interested parties.

For data processed based on the execution of a contract or the adoption of pre-contractual measures, the retention period will be as long as the contractual relationship remains in force, as well as the subsequent time that it must be kept due to legal obligation.

The IP address obtained through cookies will have a retention period of one year, for the purpose of demonstrating the user’s consent.

Regarding the retention period for cookies, you can obtain more information on our website in the “Cookie Policy” section.

4. ADDITIONAL INFORMATION ON DATA PROCESSING

Only those over 14 years of age can provide data through our website and email. If you are under this age, you must have the consent of your parents or legal guardians.

The User guarantees the authenticity and timeliness of all data communicated to Canarias cultural, Escuela Internacional de Español S.L.U and declares that they are over 14 years old, and will be solely responsible for any false or inaccurate statements they make.

The personal data processed by Canarias Cultural, Escuela Internacional de Español S.L.U may be mandatory or voluntary. Through the web forms, special categories of data will not be requested to guarantee your privacy. In the event that it is necessary to collect special category data to provide a service, they will be requested through another channel.

Voluntary information is that which the user is not obliged to provide to contact us.

Fields marked with an asterisk (*) or with the word (required) in our forms are mandatory to fill out; refusal to provide them will mean the impossibility of providing the service or attending to your request.

If you provide us with third-party data, you declare that you have their consent and commit to transferring the information provided in this clause to them, exempting Canarias cultural, Escuela Internacional de Español S.L.U from any kind of obligation. However, Canarias cultural, Escuela Internacional de Español S.L.U may carry out verifications to confirm that the third party has been informed, adopting the due diligence measures established in data protection regulations.

5. TO WHICH RECIPIENTS WILL YOUR DATA BE COMMUNICATED?

No data will be transferred to third parties except under legal obligation or in the event that it is necessary to attend to your request.

The recipients to whom your data may be communicated include:

• Public Administrations and Bodies when required by tax, labor, Social Security, or any other applicable regulations. Companies in charge of data processing (fraud detection and prevention providers, technological services, customer service, advertising and marketing services, and, in general, third-party providers that are necessary for the provision of the services offered by Canarias cultural, Escuela Internacional de Español S.L.U, such as courier and transport service providers, etc.).
  

 

6. ARE THERE INTERNATIONAL DATA TRANSFERS?

https://www.canariascultural.es/ is hosted on servers located in the European Union, in the territory of the European Economic Area, or that comply with the guidelines established in Articles 46 and 47 of the GDPR; therefore, there will be no international transfers of the data provided by users on the web.

Our website only accesses user data using the following methods:

• Through the contact forms available to the user on the web. International data transfers may also occur in the context of the aforementioned transfers/communications, for which Canarias cultural, Escuela Internacional de Español S.L.U will use the tools provided in Article 46 and 49 of the GDPR as a guarantee for those transfers made to countries that do not have an adequacy decision from the European Commission.

 

In any case, third parties with whom certain personal data are shared will have previously accredited the adoption of appropriate technical and organizational measures for their correct protection, and transfers will only be made to third countries when a binding legal instrument exists in accordance with Articles 46 and following of the GDPR. By accepting this privacy policy, it is accepted that an international data transfer may occur in accordance with the indicated guarantees.

If the requirements established in the GDPR are not met, the interested party may give their consent to the international transfer or a contract may be executed in the interest of the interested party. Otherwise, authorization must be requested from the Supervisory Authority.

Canarias cultural, Escuela Internacional de Español S.L.U under no circumstances sells its users’ data to third parties.

7. WHAT RIGHTS DO YOU HAVE AND HOW CAN YOU EXERCISE THEM?

The user can exercise the following rights before Canarias cultural, Escuela Internacional de Español S.L.U:

1. Access their personal data
2. Rectify them when they are inaccurate or incomplete
3. Request the deletion or cancellation of the data when, among other reasons, they are no longer necessary for the purposes for which they were collected
4. Object to their processing
5. Request the limitation of the processing of their data when any of the conditions set forth in the regulations are met
6. Request the portability of their data in the cases provided for in the regulations
7. Prevent being the subject of automated decisions
8. Revoke the consents granted

 

To exercise their rights, the user must send a letter indicating the right they wish to exercise and accompanying a document proving their identity and postal or electronic address for notification purposes. This request can be made either by postal mail to: Canarias cultural, Escuela Internacional de Español S.L.U, Av. de Buenos Aires, 54, 38003 Santa Cruz de Tenerife, or to the following email address info@canariascultural.es.

Canarias cultural, Escuela Internacional de Español S.L.U must respond to the request for the exercise of rights within one month of receiving the request. This period may be extended by another two months if necessary, taking into account the complexity and number of requests. We will inform you of any extension within one month of receiving the request, indicating the reasons for the delay.

Likewise, interested parties have the right to file a claim with the competent Supervisory Authority (Spanish Data Protection Agency) when they consider that Canarias cultural, Escuela Internacional de Español S.L.U has violated the rights recognized by data protection regulations at www.aepd.es.

8. ARE MY DATA SECURE?

Canarias Cultural has a current contract with the Hosting company IONOS SE for the hosting of its website. It is a European company and has the latest systems in security measures.

In any case, Canarias Cultural, Escuela Internacional de Español S.L.U guarantees the adoption of the appropriate measures to ensure the confidential treatment of your data given their reserved nature and is committed to keeping said data secret, treating it with the utmost confidentiality, and declares to have implemented in its information system the security policies corresponding to the type of data handled in accordance with the provisions of REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of April 27, 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (GDPR).

All data provided through our platform is collected using a secure protocol. Our website has an SSL certificate that allows an encrypted connection to be established when a user visits our website and exchanges information with us.

9. LINKS TO OTHER WEBSITES

If you choose to leave our website through links to other websites not belonging to our entity, Canarias cultural, Escuela Internacional de Español S.L.U will not be responsible for the privacy policies of said websites nor for the cookies they may store on the user’s computer.

Date: 12/05/2026

Version: V.1.0 EI